Contact

Need help choosing a piece or checking an order? Email charles@zipbilly.com.

Order help

Include your order number, the email address used at checkout and a short description of what you need. If an item arrived damaged or differs from your order, include clear photos of the item and packaging so we can review the issue.

Product questions

Send the product name or link and tell us which size, color or detail you would like help with. Product pages include available options and garment information.

Artist and collaboration inquiries

Introduce yourself and include a link to your work. Let us know how you would like to collaborate with Thread & Flash.

Please do not send payment-card details or passwords by email.